Documentation

Step-by-step guides for organisers, in the order that you need them.

Getting started

The steps to do one time, before your first event.

Getting started with GATE98 Download the app, create your account and confirm your email. Set up your business and payments Add your business details, then set up payments so ticket sales can reach your bank account.

Sell tickets

Create your event and show it to buyers.

Create an event Four short steps: the basics, a poster, a location and your tickets. Publish and share your event Publish your event, copy the link and send it to your audience.

At the event

Check people in at the door.

Scan tickets at the door Use any phone as a scanner. Open the Scan tab and point it at the ticket.

After you sell

Manage orders and changes, read your numbers and understand payments.

Orders and refunds Find an order, fix a buyer's details, resend tickets or refund them. Cancel, postpone or change an event Cancel or postpone an event, set a new date or move the venue, and tell your ticket holders. Understand your sales numbers What each number on Home and in the Analytics tab means. Payments and payouts How the money moves, and where to see it.